How to load money onto a ACE Cash Express prepaid card

Loading money onto the ACE Cash Express prepaid card is an easy and straightforward process that can have money available on your card within minutes. One of the advantages of the ACE Cash Express prepaid card is that there are multiple ways that you can use to have money loaded onto your prepaid card.

Authorized reload locations

One of the most popular ways to reload prepaid card is to simply go to one of the many merchants that are participating reload locations. Simply present your card to the teller and ask them to load money onto your card. The funds will then be available to be used within a few minutes. Please note that some locations may charge a small fee for this service.

Western Union

Your card can also be reloaded at one of the thousands of Western Union locations nationwide. To find your nearest Western Union agent, simply visit westernunion.com. Bring your card to the location and fill out the gray prepaid services form. Make sure you carefully write in your card number, card name and the amount that you want to fill. Please note that Western Union charges a fee of around $4.50 for each transaction done through them. Present the form and the money for the refill amount and fee to the Western Union clerk. Make sure that you keep your receipt with the Money Transfer Control Number (MTCN). The funds will be available on your card within 30 minutes.

MoneyGram

You can also reload prepaid card using the MoneyGram service. Simply go to any participating MoneyGram location and fill out the blue MoneyGram ExpressPayment form or pick up the red MoneyGram telephone, which will connect you directly to a MoneyGram operator. If you are using the form, fill in receive code 7000, your prepaid card number as the account number, your information such as name and address and sign and date the form. If you are speaking to an operator on the phone, they will provide you with important information that you need to write down to present to the clerk. Give the completed blue form or details given by the operator to the clerk, as well as the funds for the refill amount and MoneyGram fee. The funds will then be added to your card immediately.

Transfer from one ACE Cash Express prepaid card to another

One other convenient way to reload prepaid card is by having a friend or family member transfer funds from any NetSpend powered prepaid card to your account. This can be done by calling 1-866-930-9924 or by clicking “Transfer Funds” in the “Account Center” once they are logged into their account on the website.

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